8kbat Privacy Policy –
How We Protect Your Personal Data

8kbat is an online entertainment and casino platform operating at 8kbat.co, built specifically for players in Pakistan. We are the data controller for the personal information you provide when using our platform.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information is being handled, you can reach our support team by email at [email protected]. We aim to respond to all privacy-related queries within five working days.

This policy covers data collected through the 8kbat website and the 8kbat Android app. It does not cover third-party websites or services that may be linked from our platform — those services have their own privacy policies which you should review separately.

We collect personal data in several ways — information you provide directly when registering or making transactions, information generated automatically as you use the platform, and information from third-party processors who help us verify identity and process payments.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Email address and mobile number
• Residential address in Pakistan
• CNIC (Computerised National Identity Card) details when identity verification is requested
• Payment method information — JazzCash account number, Easypaisa details, bank account details, Raast ID or card details — as required to process PKR deposits and withdrawals
• Username and password (password stored in encrypted form only)

Information collected automatically:

• IP address and approximate location data
• Device type, operating system and browser version
• Session duration, pages visited and navigation patterns within the platform
• Game activity including bets placed, games played, session history and win/loss records
• Cookie data and similar tracking technologies (see Section 6)

Information from third parties:

• Identity verification results from KYC (Know Your Customer) service providers
• Payment confirmation data from JazzCash, Easypaisa, Raast, banks and card processors
• Fraud screening data from payment security providers

We process your personal data only for specific, legitimate purposes related to running the 8kbat platform. Here is a clear breakdown of what we use your data for and why:

We do not use your data for automated decision-making that produces significant legal effects without human review. Where profiling is used — for example, to flag unusual transaction patterns — a human review is involved before any account action is taken.

8kbat does not sell your personal data to third parties. However, to operate the platform and provide you with a smooth, secure experience, we do share certain data with trusted service partners. Every third party we work with is bound by strict data protection obligations.

• Payment processors: JazzCash, Easypaisa, Raast, bank partners and card networks receive the transaction data required to process your PKR deposits and withdrawals. These partners operate under their own regulatory and security frameworks.
• Identity verification providers: When you submit KYC documents, a specialist verification service processes your CNIC and other identity data to confirm your details. This is a one-time verification process and the data is not used for any other purpose.
• Fraud and security systems: We use third-party fraud detection tools that analyse device fingerprints, IP data and transaction patterns to protect both you and the platform from financial crime and account takeover attempts.
• Platform infrastructure providers: Cloud hosting and server infrastructure providers store platform data in secure, access-controlled environments. These providers do not have any access to your data beyond what is technically necessary for infrastructure management.
• Analytics services: Aggregated, anonymised usage data may be shared with analytics partners to help us understand how the platform is used and where improvements can be made. This data does not identify you personally.

We do not share your personal data with any third party for their own marketing purposes. We do not share data with other gambling platforms, advertising networks or data brokers.

We keep your personal data only for as long as it is genuinely necessary for the purposes it was collected or as required by applicable legal obligations. Below is a general guide to our retention practices:

• Active account data: Retained for the full duration your account remains open on 8kbat, plus a minimum period after closure as required for financial record-keeping.
• Transaction records: PKR deposit and withdrawal records, including amounts, dates and payment method references, are retained for a minimum of five years to comply with standard financial record-keeping requirements.
• KYC and identity documents: Retained for the period required to satisfy identity verification obligations. After this period, documents are securely deleted from our systems.
• Marketing preferences: If you opt out of marketing communications, we retain a record of your opt-out preference to ensure we do not contact you again. The underlying contact data used for marketing is removed promptly following opt-out.
• Dormant account data: If your account has been inactive for an extended period and you have not responded to re-engagement attempts, your personal data will be reviewed for deletion or anonymisation in line with our dormant account policy.

When data is no longer required, it is either securely deleted or anonymised so that it can no longer be linked back to you as an individual.

8kbat uses cookies and similar technologies to make the platform work properly, remember your preferences and understand how players use the site. Here is a straightforward breakdown of what we use and why:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session, remember your language and currency settings, and ensure the payment process runs correctly. You cannot opt out of essential cookies as they are necessary for the service to work.
• Analytics cookies: These help us understand which pages and games are most popular, how long sessions typically last and where players tend to drop off. The data is aggregated and does not identify you individually. You can opt out of analytics cookies through your browser settings.
• Security cookies: Used to detect suspicious login attempts and protect your account from unauthorised access. These work alongside our fraud prevention systems.
• Preference cookies: These remember your in-platform settings — such as your preferred game view or notification preferences — so you do not have to set them again each time you visit.

Most browsers allow you to control cookies through their settings. Blocking all cookies may affect the functionality of the 8kbat platform, particularly login sessions and payment flows. For the best experience on both the website and the 8kbat app, we recommend keeping essential cookies enabled.

As a registered 8kbat player, you have meaningful rights over your personal data. We are committed to honouring these rights without unnecessary delays or complications. Here is what you are entitled to:

To exercise any of these rights, contact us at [email protected] with your registered email address and a description of your request. We will verify your identity before actioning any request to protect your account security. Requests are typically handled within 10 working days.

8kbat is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation that you are 18 or older, and accounts may be subject to age verification at any point.

If we become aware that a minor has registered an account or provided personal data without the knowledge of a parent or guardian, we will take immediate steps to close the account and delete the associated data. If you believe a minor has registered on 8kbat, please contact our support team immediately so we can investigate and act accordingly.

Keeping your data safe is a core responsibility for 8kbat, not an afterthought. We maintain the following security measures as standard practice across the platform:

• SSL/TLS encryption: All data transferred between your browser or app and our servers is encrypted in transit. The padlock icon in your browser confirms this is active on every page of the 8kbat platform.
• Encrypted password storage: Your password is never stored in plain text. We use industry-standard hashing with salt, meaning even internal staff cannot read your password.
• Access controls: Only authorised personnel with a specific operational need can access player data. Access is logged and reviewed regularly.
• Fraud monitoring systems: Automated systems monitor for unusual login patterns, suspicious transaction behaviour and potential account takeover attempts around the clock.
• Regular security reviews: Platform security is reviewed periodically to identify and address vulnerabilities before they can be exploited.

Despite these measures, no system connected to the internet is completely immune to risk. We strongly encourage you to use a unique, strong password for your 8kbat account and to enable any additional security features available in your account settings. If you suspect your account has been compromised, contact support immediately.

With your consent, 8kbat may send you promotional communications about new games, seasonal bonuses, PSL cricket promotions, T20 event offers and other platform updates. These communications may be sent via email or SMS to the contact details registered on your account.

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link included at the bottom of any promotional email
• Updating your notification preferences in your account settings
• Contacting our support team and requesting removal from marketing lists

Opting out of marketing communications does not affect your ability to use the platform, receive transaction confirmations, or receive important account-related notifications such as withdrawal updates, security alerts and policy changes — these are considered essential service communications and are not subject to marketing opt-out.

8kbat may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we use, or updates to applicable data protection practices. When we make material changes, we will notify registered players via their registered email address or via a notice on the platform before the changes take effect.

The date at the top of this page reflects when the policy was last updated. We encourage you to review this page periodically so you are always aware of how your data is being handled. If you continue using the 8kbat platform after a policy update has been communicated, this constitutes your acceptance of the revised policy.

If you have any questions about this policy or about how your personal data is handled, please visit our FAQ page or contact the 8kbat support team directly. For account-specific concerns about data or security, you can also review the Terms and Conditions.